batting glove warranty/ exchanges
batting glove - WARRANTY POLICY
At Jax Batting Gloves, we are a small business committed to providing our customers with the highest-quality gloves they can rely on. While we do not offer a standard warranty on our products, we offer a Guarantee to ensure that our customers are happy with their purchases.
If you have any issues with your batting gloves, please contact us at firstname.lastname@example.org with images of the damage, the palms of the gloves to show wear, and your order number or proof of purchase. We will evaluate the situation and, in most cases, replace the gloves at no extra cost. If the gloves have been used for longer than 30 days and you are not satisfied, we may offer a discount for a new pair. We ask that customers treat us fairly, and we will do the same for you. Please keep in mind that we are a local small business! To initiate the satisfaction guarantee process, please message us the required information and we will assist you.
WE WILL NOT COVER:
•RIPS DUE TO WEARING THE GLOVES WHILE RUNNING THE BASES
•ANY ISSUE STEMMING FROM NEGLECT
We strive to provide our customers with the best possible experience and ensure that they are satisfied with their purchase. However, we kindly request that you do not take advantage of this offer by neglecting proper care for your gloves.
If you have received a pair of Jax Batting Gloves and realize that they are the wrong size, you can exchange them within two weeks of receiving them, as long as they have not been used. To initiate an exchange, please send a email to email@example.com with the subject "Size Exchange" and include the new size needed. We will then provide a prepaid return label for you to send the gloves back to us. Once we receive the gloves, we will initiate the exchange process and send you the correct size. The exchange process can take up to 2 weeks.
For a faster exchange process, we recommend placing a new order for the desired gloves. We ship Monday-Friday, and most likely, your order will be shipped the next business day. Once we receive the returned gloves and email confirmation, we will promptly issue a refund for the original pair.
MAXIMIZE BATTING GLOVE LIFESPAN
ORDER A COMFORTABLE SIZE (LARGER IS BETTER!)
TAKE YOUR GLOVES OFF ON THE BASES
avoid rough patches on bat handles
AVOID OVERLY EXCESSIVE PINE TAR
KEEP THE GLOVES FROM BECOMING OVERLY DRY
PULL OFF YOUR GLOVES less forcefully
- Batting Gloves and Business Inquires : firstname.lastname@example.org
- Fielding / Custom Gloves : email@example.com